A woman looking after an older lady

BSW care home training

The challenge

BaNES, Swindon and Wiltshire (BSW) CCG is encouraging nursing and care homes to implement SystmOne, to facilitate shared patient care and safety with local GP practices. 30 care homes in the Swindon and Wiltshire area were identified in the initial deployment tranche. BSW approached the team with a request to create and deliver a bespoke training package for senior management, key nursing and care home staff, in the safe use of SystmOne for their go-live day. This work is ongoing.

A doctor speaks to an elderly man

Somerset Treatment Escalation Plans (TEP)


The challenge

At the beginning of the COVID lockdown in March 2020, Somerset CCG needed a solution to transmit patient’s Treatment Escalation Plans (TEPs),

Medical Centre

BaNES practice closures Jan – April 2021

The challenge

In January, the team were approached by BSW CCG to support the planned closure of two SystmOne practices 

Doctors looking at data

EMIS Protocols and Concepts webinars

The challenge

Following an extensive and detailed Training Needs Analysis (TNA) of practice staff across the SCW geography (winter 2017 – spring 2018), a breakdown of results identified a training need for those users who, although knowledgeable of EMIS generally, were less confident with specific functionality, such as EMIS Protocols and Concepts.