Welcome to the IT Training and Support website

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We provide comprehensive clinical and non-clinical systems training, systems optimisation and data quality services.

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What's New

Due to COVID-19 we have created a Library of training resources to support GP Practice staff and...
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Airmid - Task rules which send to user groups will now apply to Airmid Conversations. Currently,...
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Useful hints and tips to support staff using SystmOne. Appointment Book – Viewing staff on leave...
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Online Visibility If you need to change the visibility of an unfiled document in Docman, or a...
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About Us

Established in April 2013, the SCW IT Training team comprises 20+ IT Trainers who all have extensive experience of training GP clinical systems: EMIS Web, INPS Vision and TPP SystmOne.

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The SCW IT Training Team is pleased to introduce the IT Training Programme timetable ...

The SCW IT Training Strategy delivers support to CCGs and GP Practices in the followi...

Complete catalogue of the clinical and non-clinical IT Training services provided. Th...

IT Training Events 2019/20

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Case Studies

The Challenge Following an extensive and detailed Training Needs Analysis (TNA) of practice staff across the SCW geography (winter 2017 – spring 2018...

The Challenge In 2017 NHS England announced that, as of October 2018, all referrals for first outpatient, consultant-led services would have to be se...

IT Training Administration Team

SCW provides an IT Training Support Desk for booking training, clinical system queries and troubleshooting 0300 123 5678